point.me Help Center
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Frequently Asked Questions (FAQs)
Getting Started
Overview of point.me
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Using the point.me Tool
Airline Reward Programs
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Memberships & Subscriptions
Pricing and Membership Overview
Upgrading My Subscriptions
Managing Subscriptions
point.me Services
Concierge
Points Advisors
Explore Tool
Finding Flights
Searching
General Information
Booking Flights
General Information
Help & Troubleshooting
Search Results
Account and Login Issues
My Flights
Payment Issues
Contact Support
Tips & Best Practices
Finding and Booking Flights
Credit Card Strategies
Point Transfers
Community & User Feedback
User Reviews
Feature Requests
Partnerships
American Express
BILT
Work with point.me
Frequently Asked Questions (FAQs)
Common Questions About Using point.me
Memberships & Subscriptions
Concierge Services
General Miles & Points Information
Award Flight Terms
Back to home
point.me Help Center
Frequently Asked Questions (FAQs)
Getting Started
Overview of point.me
Setting Up My Account
Using the point.me Tool
Airline Reward Programs
Credit Card Reward Programs
Memberships & Subscriptions
Pricing and Membership Overview
Upgrading My Subscriptions
Managing Subscriptions
point.me Services
Concierge
Points Advisors
Explore Tool
Finding Flights
Searching
General Information
Booking Flights
General Information
Help & Troubleshooting
Search Results
Account and Login Issues
My Flights
Payment Issues
Contact Support
Tips & Best Practices
Finding and Booking Flights
Credit Card Strategies
Point Transfers
Community & User Feedback
User Reviews
Feature Requests
Partnerships
American Express
BILT
Work with point.me
Frequently Asked Questions (FAQs)
Common Questions About Using point.me
Memberships & Subscriptions
Concierge Services
General Miles & Points Information
Award Flight Terms
Frequently Asked Questions (FAQs)
Find answers to common questions about using point.me, managing your account, and booking award flights.
Common Questions About Using point.me
Can I use the point.me tool if I don't live in the U.S.?
Can point.me help with hotel bookings?
Are award search results only available to elite members or credit card holders?
Do you offer a best price guarantee?
Can I see flight availability before subscribing?
How do I use my coupon code?
Do you offer refunds?
What is the Fair Use Policy?
Are my transactions secure?
Can I downgrade my subscription?
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Memberships & Subscriptions
Do you sell gift cards?
Is there a limit on 10% Concierge discounts for Premium Plan subscribers?
Exploring the point.me Premium Subscription
Can I earn points on my point.me subscription?
What are the differences between the subscription plans?
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Concierge Services
Can my concierge book my hotel?
Exploring features of the Concierge Services
Can the concierge team help find cheaper flights?
Can the concierge team guarantee flights with specific airlines?
Can point.me help me change or cancel my reservation?
Do you offer refunds on Concierge Services?
Can point.me Concierge help with mileage upgrades?
Can the Concierge team help me find a destination?
Can I use my subscription payment toward Concierge services?
Can the Concierge team help with a Round-the-World (RTW) trip?
Is the Honeymoon Bundle right for me?
What's the difference between Subscription Plans and Concierge Services?
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General Miles & Points Information
Why do I have to pay taxes, surcharges and fees on my award flight?
What is a points transfer?
When should I transfer my points?
What is the difference between points and miles?
Understanding 'Using Points as Cash' vs 'Points Transfer'
How do I combine my points & miles balances within a household?
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