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Can I downgrade my subscription?

Downgrade options vary by plan. Here are the options to downgrade your subscription: 

  • Premium Plan: You can downgrade to Standard (annual).
  • Standard (annual): You can downgrade to Standard (monthly).
  • Standard (monthly): No downgrade options are available.

How to Downgrade Your Subscription

  1. Navigate your profile by clicking on your login name in the upper right corner and click Manage your Account
  2. Select Plan & Billing.
  3. On the Plan & Billing screen, click Change Plan.
  4. Choose the plan you want, then click Continue.

Your new plan will take effect, and future billing will be adjusted accordingly. If applicable, you’ll receive a prorated credit on your point.me account, which you can use for future subscriptions.