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point.me Help Center
Booking Flights
Troubleshooting
Search Results
Account & Billing
point.me Self-Serve Subscriptions
point.me Concierge
Pricing & Plans
Just signed up? Getting started with Self-Serve
Which airline and card programs do you support?
Syncing Your Loyalty Balances
Finding Flights
Booking Flights
Concierge
Pointers from the point.me team
General Travel Pointers
Still have a question? Get in touch.
Booking Flights
Common issues when booking flight with points.
Can I add hotels and activities to my itinerary and book them with points as well?
What is a points transfer?
I found a flight I would like to book, how do I do this?
Once I've found a flight I want, how do I book it?
I already have points with the airline I'm booking my reward flight with, but not enough to complete the booking. What should I do?
I thought I was paying for a flight with points! Why do I have to pay taxes, fuel surcharges, and fees on my reward flight booking!
When should I transfer my points?
Why do I have to go to other websites to complete my booking?
What if I don't have enough points in my account to make a booking?
Can I book a flight for someone else?
Can I change my class-of-service after booking my flight (e.g. move from Economy to Business Class)?
How do I make a change to my flight or cancel it after I book?
Help! My flight was cancelled and I don't know what to do!
Does point.me help with hotel bookings?
How do I make changes or cancel an itinerary I booked with points as cash?