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Pointers from the point.me team
Can point.me Concierge help with mileage upgrades?
At this time, our Concierge team isn’t able to assist with mileage upgrades on tickets purchased with cash. Upgrades like this can be pretty limited and often aren’t the best value, as they usually require both a higher-priced ticket and a cash co-pay in addition to the miles needed.
If you're hoping to upgrade an existing ticket, we recommend reaching out to the airline you booked with. They’ll be the best resource to help you check availability and guide you through the upgrade process.
While we can’t assist with mileage upgrades, we’re always here to help you book your next reward flight with the best use of your points!