- point.me Help Center
- Help & Troubleshooting
- Payment Issues
-
Getting Started
-
Memberships & Subscriptions
-
point.me Services
-
Finding Flights
-
Booking Flights
-
Help & Troubleshooting
-
Tips & Best Practices
-
Community & User Feedback
-
Partnerships
-
Frequently Asked Questions (FAQs)
-
Account & Billing
-
Syncing Your Loyalty Balances
-
Concierge
-
Pointers from the point.me team
How do I handle issues with my payment?
If you encounter issues while making a payment, start by double-checking the card details you entered at checkout. If everything seems correct, contact your card issuer (bank) to see if a fraud alert has been placed on the transaction.
If you’re still having trouble, please reach out to our Customer Success team. We’re here to help you resolve any payment issues!