Overview
If you forgot to cancel your subscription before it renewed, we’re here to help. At point.me, we want to ensure you have the best experience possible. Here’s what you can do to manage your subscription and let us know how we can improve.
Steps to Manage Your Subscription
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Check Your Renewal Details:
- Log into your account on point.me and navigate to "Manage your account" under your profile menu.
- Review the renewal date and plan details.
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Cancel Your Subscription (if you haven’t already):
- Go to the Plan & billing section.
- Click "Cancel Subscription" and follow the prompts to complete the process. Your subscription will remain active until the end of the current billing period.
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Reach Out to Us:
- If you’re not satisfied with your point.me experience or have concerns about your subscription, we’d love to hear from you. Contact us at support@point.me so we can assist and work to make things right.
What Happens After Cancellation?
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Access Until the End of the Billing Period:
Even after cancellation, you’ll retain full access to your subscription benefits until the current billing cycle ends. -
Feedback Opportunities:
We’re committed to improving our services. If there’s anything we can do to enhance your experience, please share your feedback with us.
Need Help?
If you have any questions or need further assistance, our team is ready to support you. Contact us at support@point.me, and we’ll do our best to address your concerns.
We value your feedback and are always here to help you get the most out of your subscription. Let us know how we can make your point.me experience even better!