How do I change or cancel my reservation?

If you need to make changes or cancel your flight after booking, it’s important to know the right steps to take. The process can vary based on the airline loyalty program you used, so here’s a quick guide to help you navigate changes or cancellations smoothly. Just follow these steps to get started!

  • Check the Change Policy: The ability to make changes or cancel your reward flight depends on the airline loyalty program you used to book the flight. You can find this information in the confirmation email you received after booking.

  • Contact the Airline Program: Reach out directly to the airline loyalty program to make changes or cancel your ticket. You can also visit their website for more details.

  • Refunds and Points: If a refund is allowed, the miles will go back to the original airline loyalty program account from which they were redeemed. Keep in mind that if you transferred points from a credit card program (like American Express Membership Rewards™), this transfer is non-reversible, and those points can’t be refunded back to your credit card account.

Stay informed about your options, and don’t hesitate to reach out for help!