---
title: FAQs | point.me Customer Support Manual
description: Tools Needed for point.me CSAs and Tips for Using Each Tool
---

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1. [point.me Customer Support Manual](https://connect.point.me/migration/csa-manual-private)
2. [FAQs](https://connect.point.me/migration/csa-manual-private/faqs)

# FAQs

 Tools Needed for point.me CSAs and Tips for Using Each Tool

## Iterable

- [How to View the Actual Email a Customer Received in Iterable](https://connect.point.me/migration/csa-manual-private/how-to-view-the-actual-email-a-customer-received-in-iterable)

- [FAQs](https://connect.point.me/migration/csa-manual-private/faqs#main-content)

    - [Iterable](https://connect.point.me/migration/csa-manual-private/faqs#iterable)
- [Customer Service & Experiences](https://connect.point.me/migration/csa-manual-private/customer-service-experiences#main-content)

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