Director, Growth - Distributed / Remote

The Position

Do you thrive in a fast-paced startup style environment? Do you enjoy working on a small innovative team that is passionate about helping people solve problems? Are you a critical thinker with a love for innovative and scrappy solutions who loves to roll up their sleeves? We are looking for someone to direct our growth team, and if that description resonates with you, you could be an excellent fit for our company.​

We are looking for a growth expert to help take point.me to the next level. You will own the development and evolution of the strategy for account-based marketing campaigns, coach and mentor a small team of experts, all while keeping your skills in tip-top shape by owning and executing your own campaigns and programs.

This hybrid role of hands-on doer and leader will oversee the strategy, tactics, operational processes, reporting, and team for targeted marketing campaigns while developing the best practices and strategies to enable rapid growth of a SaaS company, including attracting, recruiting, and retaining top talent. The ideal candidate is expected to provide thoughtful leadership and support to the following functions: Strategic Partnerships, Business Development, Brand Relationships, Product Marketing, Retention/Conversion, Demand Generation, & Social Media.

What You'll Do

Ultimately, you’ll be assisting an innovative travel start-up in reaching global scale by identifying opportunities to grow our market presence, increase our customer base, and retain existing clients.

As the Director of Growth, you will define the strategic vision for and lead point.me's growth efforts. You'll be a passionate advocate for your team and our customers, and will work closely with our CEO, CMO, and current team members to develop and execute our growth strategy. This is an executive level role, with commensurate responsibility and compensation; we expect you to be a careful steward of the business and treat it as your own.

Key responsibilities will include:

  • Building, managing and inspiring a high-performing team of sales and marketing professionals
  • Providing coaching and feedback that helps our employees meet and exceed their priorities and expectations, and creates an environment for everyone to thrive
  • Creating growth/marketing functions and developing plans to ensure we are meeting acquisition, retention, and revenue targets while ensuring the right balance of a comprehensive process versus rapid execution to maintain a regular cadence of campaigns and predictable results per quarter
  • Driving results-oriented thinking across the organization by consistently using data to iterate and improve marketing programs and results and setting realistic and achievable campaign/program KPIs and metrics for self and team
  • Developing the marketing plan campaign strategy needed to promote point.me, including defining the appropriate mix of campaign elements and 
  • Implementing and optimizing comprehensive marketing programs, standards, and best practices, including metrics and reporting
  • Owning the entire demand generation process, and empowering your team 
  • Identifying opportunities for engagement, process improvement, and increased customer satisfaction

What You Have

  • 8-10 years of experience in growth and/or demand generation, with 5+ years in a leadership role, ideally in a SaaS environment
  • Ability to fully define a digital strategy, with proven experience in managing the end-to-end delivery of data-driven marketing and communications
  • Performance-oriented and entrepreneurial spirit, with an interest in taking ownership of situations
  • Skilled digital project delivery across Digital Marketing, Paid Media Channels, Customer Data Platforms and Data Management Platforms and each stage of the marketing cycle
  • Strong analytical skills, with a general understanding of the application of data, types of data and how to collect requirements for data at each touchpoint of the journey for activation purposes
  • Experience building comprehensive reporting and dashboards, and driving data-driven optimization and investment decisions
  • Knowledge of marketing effectiveness measurement, marketing KPIs and metrics
  • Clear-eyed understanding of digital advertising, including a healthy distrust of ad tech and vanity metrics 
  • Proficiency in modern professional tools (Slack, Zoom, Google Workspace), with deep experience in Hubspot/Salesforce, and hands-on experience with other marketing technology tools like Google Marketing Platform, Outreach/Salesloft, Google Analytics, LinkedIn campaign manager, Programmatic DSPs and Ad Tech etc., and proper application of these
  • A passion for building relationships with your team, other internal groups, and especially customers
  • Excellent written and verbal communication skills, including handling virtual meetings, basic presentations, and managing Slack chatter
  • Tech savviness, and innate curiosity towards finding solutions that streamline processes or improve the day-to-day of your team
  • Experience managing an internal team as well as demand generation and/or creative agencies
  • Accountability for a global budget
  • Strong interest and knowledge of travel industry, airline industry and/or credit card loyalty programs
  • Flexibility - we’re growing and evolving and we’re looking for folks to grow and evolve with us

About point.me

Here at point.me we’re devoted to bringing simplicity and clarity to a system that is intentionally opaque. And unlike traditional travel agencies, or even online booking services like Orbitz, Kayak, & Google, we don’t take a fee or commission from the airlines when someone books a flight.

Instead, point.me is on the  side of our customers — we work directly for them! We’re an ally that uses our expertise and technology to ensure people travel better, and are never taken advantage of.

Our proprietary algorithm crawls the many hidden corners of the Internet, including those hard-to-search airline award websites to discover the clearest path to maximizing the value of loyalty and credit card points.

Benefits & perks

Join our growing team! Here at point.me we believe in taking care of our team, so that our team can take care of our customers. All employees are offered the following:

  • Competitive salaries and meaningful equity
  • Comprehensive health care coverage
  • A 100% distributed workforce, so you can contribute from wherever you prefer
  • An open vacation policy, with a minimum of 15 days off each year
  • Team trips and outings

Given the nature of our business, we anticipate that all team members will be traveling from time to time, including company trips and off-sites, or meeting with strategic partners. As such, being fully vaccinated against COVID-19 is a condition of employment at point.me. We’ll ask you to send us a copy of your vaccination card in advance of your first day.

We respect the individual needs of employees and are an equal opportunity employer. Positions are remote, but you must be eligible to work in the United States.

Sound like a good fit? Let’s chat.